Professional summary
Sales and account management professional with telecom, billing and customer service leadership experience. Has managed sales teams and customer escalations, with additional Amazon virtual assistance and international commercial operations experience.
Experience
Protel (2025–present), Callgenics (2024–2025), conNect (2023–2024), XYZies (2022–2023), earlier roles from 2003.
Skills
Account management, Sales closing, Billing support, Team training, Customer retention, Amazon operations
Education and certifications
BIT, Shah Abdul Latif University (2001–2003 listed)