Professional summary
Customer support and account professional with insurance, automotive export and BPO experience. Handles multichannel inquiries, policy support, client relationships and logistics coordination.
Experience
Dafttar Tech (2025–2026), QIC (2024–2025), Rex.D (2024), Alliance BPO (2021–2023), earlier support from 2017.
Skills
Customer support, CRM, Client retention, Insurance support, Export coordination, Zoho
Education and certifications
Public Administration studies, Karachi University; DAE Electrical Engineering