Professional summary
Customer support and account coordination professional with healthcare, e-commerce and automotive services experience. Handles onboarding, order processing, customer inquiries and appointment scheduling across phone, email and chat.
Experience
MediQ (2026), American Income Life (2025–2026), Parts Panel (2025), Language Empire (2024), Focus IT (2023–2024), Touchstone (2021–2023).
Skills
Customer support, Account coordination, Zoho CRM, Zendesk, Order processing, Appointment setting
Education and certifications
Bachelor of Public Administration, Abasyn University (2019–2022)